2014-03-04 - 11635 - Service Request - Cancel GR document issue,as SO cancelled #ProductionBreakFix #PurchaseOrders

2014-03-04 - 11635 - Service Request - Cancel GR document issue,as SO cancelled

Problem Summary


Cancel GR document issue,as SO cancelled

Admin Info


Purpose
Cancel GR document issue,as SO cancelled
Requested by
Babu Lankipalli
Issue Date
02-26-2014
Resolved by
Laxman
Resolved Date
03-04-2014
Document Status
Complete

Detailed Problem Description

(Include Screen Shots if required )

Could not able to cancel GR document for a 3rd party order. Sales order should be rejected.
Global sourcing confirmed that this PO is not manufactured.

Solution Analysis and Recommendations

(Include Screen Shots if required)

It was observed that user is not able cancel the goods receipt done against purchase order due to rejection of corresponding sales order. User is not able to identify the line items of corresponding sales due to cancel the goods receipt. This because purchase order is combined with lot of sales orders and with more number of items.

Resolution


Identified the line items of corresponding rejected sales order and forwarded to user to cancel.

Release Information


Provide link here to Release Notes if Technical Objects were changed