2014-03-04 - 11635 - Service Request - Cancel GR document issue,as SO cancelled #ProductionBreakFix #PurchaseOrders
2014-03-04 - 11635 - Service Request - Cancel GR document issue,as SO cancelled
Problem Summary
Cancel GR document issue,as SO cancelled
Admin Info
Purpose
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Cancel GR document issue,as SO cancelled
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Requested by
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Babu Lankipalli
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Issue Date
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02-26-2014
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Resolved by
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Laxman
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Resolved Date
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03-04-2014
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Document Status
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Complete
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Detailed Problem Description
(Include Screen Shots if required )
Could not able to cancel GR document for a 3rd party order. Sales order should be rejected.
Global sourcing confirmed that this PO is not manufactured.
Solution Analysis and Recommendations
(Include Screen Shots if required)
It was observed that user is not able cancel the goods receipt done against purchase order due to rejection of corresponding sales order. User is not able to identify the line items of corresponding sales due to cancel the goods receipt. This because purchase order is combined with lot of sales orders and with more number of items.
Resolution
Identified the line items of corresponding rejected sales order and forwarded to user to cancel.
Release Information
Provide link here to Release Notes if Technical Objects were changed